ComplyFit Privacy Policy

Last updated: May 2022

This Privacy Policy describes ComplyFit LLC (the “Company”) collection, use, disclosure, retention, and protection of Personal Information (the “Personal Information”). It applies to the Company’s website (the “Site”), the Company’s mobile application, and related services of the Company (collectively “Service(s)”). By using the Company Service(s) and/or creating an account, you are accepting the terms of this Privacy Policy and the Company’s Terms of Service, and consenting to the procedures described herein. The words “you” and “your” (and any company or other entity a user may represent) refer to each user of the Company’s Site and Services. 

Collection of Personal Information

We collect Personal Information from you and the device(s) you use when you: use the Service(s), creating an account on the Site, provide information in the mobile application or on the web, update or add information to your account, or participate in communications or dispute resolution regarding the Service(s).

The Personal Information we collect may include, but is not limited to the following:

  • Identifying information including your first and last name, your company name, address, telephone number and email address;
  • Computer and connection information such as page view statistics, referring URL, and your IP address;
  • Information you add to your account, provide in a web form, or communicate to Company or other account holders;
  • Information provided in the dispute resolution process;
  • Information about your device, interaction with the Service(s), and communications with Company which may include a unique device identifier, device type, identification (ID) for advertising;

Use of Personal Information

Company uses the collected information for the following general purposes: providing the Service(s), billing, identification and authentication, user location and geofencing, customer service and services improvement, contact, research, and detection and mitigation of fraud and illegal activities.

Your personal information is not shared with or sold to other entities for commercial purposes, except as required to facilitate your transactions as part of the Service(s), when we have your permission, and under the following circumstances:

  • When it is necessary to share information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to property or physical safety, violations of the Terms of Service, or as otherwise required by law.
  • If Company is acquired by or merges with another company. In this event, Company will notify you before information about you is transferred if it will be subject to a different privacy policy.

Data Storage

We store your data in a secure manner in a restricted-access database.  However, no data transmitted over the Internet can be guaranteed to be 100% secure, and WE DO NOT REPRESENT OR GUARANTEE THE SECURITY OF PERSONAL INFORMATION OR OTHER INFORMATION IN ANY FORM.  Similarly, we disclaim liability for Personal Information submitted through our Site and you provide us with this data at your own risk. Our databases are located in the United States.  If you are outside of the US, you may be located in a region with laws or regulations governing personal data collection, use or disclosure that differ from US laws, which do not have the same data protection laws as the EU and other regions. By providing your data you consent to: (i) the use of your personal data for the uses identified above in accordance with the Privacy Policy; and (ii) the transfer of your personal data to the US as indicated above and the application of US laws to the collection, use and disclosure of your Personal Information.

Third Party Vendors

The Company uses third party vendors, financial partners, and hosting partners to provide the necessary hardware, software, networking, storage, and related technology required to operate our Service(s). These third party vendors have their own terms of service/use and privacy policies that you should read. We are not responsible for the security or privacy of any information collected by other Sites or other services. You should exercise caution and read the third-party privacy policies to understand how the third parties collect, process, share and store your information.

Individual Rights

As explained above, we collect Personal Information in various ways depending upon your use of our Site. We process Personal Information on the following legal bases: (1) with your consent;  (2) as necessary to perform our agreements; and (3) as necessary for our legitimate interests in providing services where those interests do not override your fundamental rights and freedom related to data privacy.

Personal Information we collect may be transferred to, and stored and processed in, the United States or any other country in which we or our affiliates, partners, or service providers maintain facilities. Upon the start of enforcement of the General Data Protection Regulation (GDPR), we will continue to ensure that transfers of Personal Information to a third party or an international organization are subject to appropriate safeguards as described in Article 46 of the GDPR.

If you are a resident of the EEA or Switzerland, you are entitled to the following rights. Please note, in order to verify your identity, we may require you to provide us with Personal Information prior to accessing any records containing information about you.

The Right to Access: You have the right to obtain information about our processing of personal data and a copy of your personal data that we store.

The Right to Rectify your Data. You have the right to request that we update your personal data if it is inaccurate or incomplete.

The Right to Request Data Erasure: You have the right to have your Personal Information erased from our files if the data is no longer necessary for the purpose for which it was collected, you withdraw consent and no other legal basis for processing exists, or you believe your fundamental rights to data privacy and protection outweigh our legitimate interest in continuing the processing.

The Right to Restrict or Object to Our Processing: You have the right to restrict or object to our processing if we are processing your data based on legitimate interests or the performance of a task in the public interest as an exercise of official authority (including profiling); using your data for direct marketing (including profiling); or processing your data for purposes of scientific or historical research and statistics.

The Right to Lodge a Complaint: You have the right to lodge a complaint about our data collection and processing actions with your data protection authority. Contact details for data protection authorities can be found on this website.

Data Protection Officer

We have appointed a Data Protection Officer (DPO) who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact the DPO using the details set out below.

Privacy for Children

Our Service(s) are not intended for children under the age of (18). We do not knowingly allow users in this age group to create accounts on our Site, or collect their Personal Information.

Changes

We may amend this Privacy Policy at any time by posting the amended terms at Company’s Site or application. The amended terms will take effect thirty days after they are posted. We will provide a notice of changes in the mobile application and/or by email to the address associated with your account.

Inquiries

Please contact Joe Ciccolo at the address and numbers listed below with respect to any inquiries about our Privacy Policy.

3017 Douglas Blvd. Suite 300

Roseville, California 95661

(916) 823-3434

joe@complyfit.com

Acceptance of these Conditions

We assume that all visitors and users of our Site have carefully read this document and agree to its contents. If someone does not agree with this Privacy Policy, they should refrain from using our Site and platform. This Privacy Policy is an integral part of the Company’s Terms of Service.